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[Solved] Another Thumbnail Problem...

  • Stephen Seal
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13 years 10 months ago - 13 years 10 months ago #38580 by Stephen Seal
[Solved] Another Thumbnail Problem... was created by Stephen Seal
Problem seems simple like all the other "no thumbnail" problems...

Problem:
SIG Pro doing everything it's supposed to (creating thumbnails, creating thumbnail boxes on page, click the thumbnail link and picture displays beautifully) except that thumbnails DO NOT appear in the "click to open image" box. Just blank white boxes with "click to open image."

Site URL:
www.forrestcountycenter.com/index.php?option=com_content&view=article&id=24&Itemid=51

What I've done:
-Wiped the site.
-Installed new Joomla 1.5.22 installation
-Made sure all filenames have no spaces/special characters/dashes
-Made sure all extensions are .jpg (lower case)
-Tried site with several templates (all same result)including rhuk_milkyway, beez, and JA Purity
-Used different layout templates
-Used different PopUp engines
-All folders 755 / All files 644


What I do know:
Thumbnails ARE being created in cache directory (directly into the cache folder and NOT into some other folder inside cache folder)... I wipe the cache (both server and my client), I load the page, the thumbnail files appear in the cache folder on the server but are NOT appearing on the page.

I went one step further:
Created whole new Joomla site (same server) on another domain. Loaded SIG Pro on that... same problems as with previous site. Here's that link; www.stephenseal.com
Joomla 1.5.22 and SIG PRO are the only thing on that site.

My server is Rochen (hosts Joomla.org also... the mothership!)

What am I missing?  What do I need to do?

Thanks

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13 years 10 months ago #38581 by Stephen Seal
Replied by Stephen Seal on topic Re: Another Thumbnail Problem...
For those look for a fix for similar problems, I did come upon one thing I've over looked: the .htaccess file. Rochen (and possibly other hosting servers) set this file up for you automatically when THEY do an install of Joomla for you and it does appear to be causing some conflict. If I remove the .htaccess file (NOT VERY SMART FOLKS), the thumbnails appear on the page. I'm going through it to see if I can find the problem.... will report back ASAP.

Regards

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13 years 10 months ago #38582 by Stephen Seal
Replied by Stephen Seal on topic Re: Another Thumbnail Problem...
To update anyone interested:

Both the sites listed above in the initial note had the exact same .htaccess file. Through a little research, I found the following lines:

## Disallow front-end access for certain Joomla! system directories
RewriteRule ^(includes/js/.*)$ - [L]
RewriteRule ^(cache|includes|language|libraries|logs|tmp)/.*$ index.php [F,L]

I took the "cache" from the second RewriteRule so that it appears:
RewriteRule ^(includes|language|libraries|logs|tmp)/.*$ index.php [F,L]

I've done this ONLY on the www.stephenseal.com site and everything APPEARS to working well.

CAN ANYONE tell me if I've opened up a crucial security problem by removing cache from this line so that SIG PRO can work????

I know NOTHING about the .htaccess file so I'm shooting blindly here....

Regards

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13 years 10 months ago #38583 by Stephen Seal
Replied by Stephen Seal on topic Re: Another Thumbnail Problem...
After doing some more research, removing the cache from the .htaccess file was not a big deal in our application. AND, it solved the problem of no thumbnails with SIG Pro.

So... for those who are having problems and have tried everything else, check your .htaccess file.

Hope my experience helps someone.

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13 years 10 months ago #38584 by squidvswhale
Replied by squidvswhale on topic Re: [Solved] Another Thumbnail Problem...
Thanks for posting this. I have the same issue and have gone through all of the same steps. I looked in my .htaccess file, and the lines you changed don't even appear in the file. Any idea why or why not? Thanks again for your help!

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