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error download image

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13 years 10 months ago #38934 by Ladyk
error download image was created by Ladyk
hi, i have installed SigPro with success, bui i have error when i try to download the image from slideshow of my gallery. this is my link

www.giffonifilmfestival.it/index.php?option=com_content&view=article&id=102&Itemid=334

where is the problem?

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13 years 10 months ago #38935 by Ladyk
Replied by Ladyk on topic Re: error download image
i read from somewhere that i have to set permission in some directories? but which one?

please help me

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13 years 10 months ago #38936 by Ladyk
Replied by Ladyk on topic Re: error download image
another thing, sorry:

i have noticed that this link give me an internal error :

www.giffonifilmfestival.it/plugins/content/jw_sigpro/sigpro.download.php?file=images/stories/ospiti/2000//argento.jpg

while

www.giffonifilmfestival.it/images/stories/ospiti/2000//argento.jpg

is correct....so, it couldn't be a server problem..

what can i do?

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13 years 10 months ago #38937 by Ladyk
Replied by Ladyk on topic Re: error download image
i tried to modify

the line 77 78, replacing /images with /images/stories/  and /images/ with /images/stories/

but nothing it doesn't work...

please it's urgent....

i have bought thi product for this feature, but it doesn't work.

Any suggestion or explaination, please?

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13 years 10 months ago #38938 by Ladyk
Replied by Ladyk on topic Re: error download image
i have found in file "sigpro.engine.php" this code:

if($downloadfile){
$download_html = replaceHtml('<a class="sig-download-link" href="'$downloadfile.'?file='.$srcimgfolder.replaceWhiteSpace($filename).'">'.JText::_'JWSP_FE_DOWNLOAD').'</a>

');
} else {
$download_html = '';
}

if i go on "download this image" link, in status bar appears the string in red.

i would like cancel the funcion replace Html and leave only "$srcimgfolder.replaceWhiteSpace($filename)"

what can i do? any suggestions from developers,please?

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13 years 10 months ago #38939 by Ladyk
Replied by Ladyk on topic Re: error download image
nothing...the problem is in file sigpro.download.php

the report of error is

Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, This email address is being protected from spambots. You need JavaScript enabled to view it. and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

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13 years 10 months ago #38940 by Katia
Replied by Katia on topic Re: error download image
So contact to your hosting company and ask them to help you with this error.

JoomlaWorks Support Team
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Please search the forum before posting a new topic :)

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