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plagin is not working

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11 years 2 months ago #54482 by vagmor
plagin is not working was created by vagmor
hello
i just installed the plugin but it does nothing it just shows the code {gallery}some_folder{/gallery}
permissions are correct and i can't find anything else
please advise as soon as possible!! if i have to pay for the pro plugin i will do i just need to make it work asap
thank you

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11 years 2 months ago #54483 by Yiota
Replied by Yiota on topic Re: plagin is not working
If you are using the plugin in a custom HTML module make sure that you have enabled the Prepare Content option.

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11 years 2 months ago #54484 by vagmor
Replied by vagmor on topic Re: plagin is not working
hey
thanks for the replay
i use it inside an article it is not being contained in any <div> <span><p> or anything else
i have search for several hours but can't understand what is wrong
i have used tha plugin in several other projects some times worked easier to other  not so easy but this time just can't figure it

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11 years 2 months ago #54485 by Yiota
Replied by Yiota on topic Re: plagin is not working
Make sure that the plugin is first in the plugin manager list.
If your issue persists, provide a link to your gallery page to check it out.

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11 years 2 months ago #54486 by vagmor
Replied by vagmor on topic Re: plagin is not working

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11 years 2 months ago #54487 by Yiota
Replied by Yiota on topic Re: plagin is not working
Are the folders and your gallery path correct?

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11 years 2 months ago #54488 by vagmor
Replied by vagmor on topic Re: plagin is not working
please can we do it faster?
ofcource folders are correct and if they weren't it should pop a message... it seems like the plugin is not workin at all

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11 years 2 months ago #54489 by Yiota
Replied by Yiota on topic Re: plagin is not working
Pm me with access to your backend to check it out, please.

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11 years 2 months ago #54490 by Yiota
Replied by Yiota on topic Re: plagin is not working
As I already told you this was a folder name issue. You had "acr" in your gallery tags and the folder's name was "Acr". There was no error showing because the error reporting is disabled.
You need to be careful of these.

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11 years 2 months ago #54491 by vagmor
Replied by vagmor on topic Re: plagin is not working
thank you so much
case sensitive keep forgeting that
anyway thanks for your time and effort

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11 years 2 months ago #54492 by Yiota
Replied by Yiota on topic Re: plagin is not working
You are welcome.

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