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Thumbnails are black but can still click to see pictures

  • NANCY SPRINGER
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9 years 4 months ago - 9 years 4 months ago #149210 by NANCY SPRINGER
Thumbnails are black but can still click to see pictures was created by NANCY SPRINGER
Hi,

I have read many posts about this and nothing seems to work.

I am seeing that the thumbnails are being created in the cache/jw_sig folder.

See the page here 181.224.137.127/~apexsale/index.php/2015-10-12-13-54-12/about

I am using SIG ver 3.0.1 on Joomla 3.3.6

Any suggestions?

Thanks.
Last edit: 9 years 4 months ago by NANCY SPRINGER.

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9 years 4 months ago #149220 by Lefteris
Replied by Lefteris on topic Thumbnails are black but can still click to see pictures
Hi,

I don't see Simple Image Gallery in the link you provided. I see a different extension used there.
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9 years 4 months ago #149643 by toplegend
Replied by toplegend on topic Thumbnails are black but can still click to see pictures
I have some problem on this topic.

This is our testing link : lmia.toplegend.com.hk/

Anyone can help ?

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9 years 4 months ago #149644 by Lefteris
Replied by Lefteris on topic Thumbnails are black but can still click to see pictures
@toplegend

Have you modified the template of the gallery? The image tags are missing from the markup. If you didn't modify the template of the gallery then probably a plugin is stripping the images. Check the enabled third-party plugins and try to disable them one by one until you find which one is causing that.
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9 years 4 months ago #149811 by toplegend
Replied by toplegend on topic Thumbnails are black but can still click to see pictures
The template of the gallery didn't modified manually. Some of plugin had been disabled but the issue still be here.

Is it relate to folder 755 or 777 on cache folder ? Need add photo again for testing ?

Please help

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9 years 4 months ago #149816 by Lefteris
Replied by Lefteris on topic Thumbnails are black but can still click to see pictures
@toplegend

Disable all the third-party plugins. It's probably a plugin causing this. Look for any image related plugins like lazy loading etc.
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9 years 4 months ago #149819 by toplegend
Replied by toplegend on topic Thumbnails are black but can still click to see pictures
I tried to disable more than 90% plugin under Joomla. However, the screen of photo thumbnails are black.

Any others will caused the issue ? Really need your help. Thanks

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9 years 4 months ago #149835 by Lefteris
Replied by Lefteris on topic Thumbnails are black but can still click to see pictures
It's either a plugin or your template. The images tags are missing from the generated output.
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8 years 6 days ago #161258 by IGS Kaiserslautern
Replied by IGS Kaiserslautern on topic Thumbnails are black but can still click to see pictures
Hello everybody,

I have the same problems: The thumbnails are black rectangles, but the pictures are shown, if you click on the rectangles.

Mysterious is, that on our site are articles where the thumbnails are shown properly, whereas in the latest article there are only the black rectangles. Following the advice I disabled all plugins dealing with images.

Please ave a look:

no thumbnails: www.von-suttner-igs.de
with thumbnails: www.von-suttner-igs.de/index.php?start=7

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  • Krikor Boghossian
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8 years 6 days ago #161272 by Krikor Boghossian
Replied by Krikor Boghossian on topic Thumbnails are black but can still click to see pictures
I can see some illegal characters in the filenames.

Example:
www.von-suttner-igs.de/cache/jw_sig/jw_sig_cache_ddbe28ef92_2017saubererwald(2).jpg

Can you try losing the opening and closing parenthesis () ?
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8 years 6 days ago #161279 by IGS Kaiserslautern
Replied by IGS Kaiserslautern on topic Thumbnails are black but can still click to see pictures
Thank you very much, Krikor! The parenthesis were the problem! Now it works.

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8 years 5 days ago #161280 by IGS Kaiserslautern
Replied by IGS Kaiserslautern on topic Thumbnails are black but can still click to see pictures
Thank you very much, Krikor! The parenthesis were the problem! Now it works.

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8 years 5 days ago #161285 by Krikor Boghossian
Replied by Krikor Boghossian on topic Thumbnails are black but can still click to see pictures
You 're welcome :)
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