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Thumbnails just disappeared

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15 years 7 months ago #27015 by yerg
Thumbnails just disappeared was created by yerg
Have had SIG running as it should
Suddenly the thumbnails have disappeared.
The popups appear ok when the X is clicked on

I've not installed any new components/plugins since site went live 12 months ago

Site: www.psychotactics.com/business-cartoons

Any ideas?
Would upgrade to 1.5.14 be an issue?

====================
J! 1.5.14
SIG 1.2.1

showthumb.php permission 755
GD Image Library installed

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15 years 7 months ago #27016 by yerg
Replied by yerg on topic Re: Thumbnails just disappeared
A heads up for all ... including the devs of this plugin

The server had suphp installed and so the file/folder permissions all needed to be changed depending upon what the settings where before hand.

This advice from the plugin Troubleshooting

Thumbnails do not show up (user sees red X's - in IE). If this is the case, the problem is due to wrongly enforced file permissions from your server (the file showthumb.php should be writable - 755 or 777). Or your server is missing the GD Image Library. Either way, ask your hosting company to fix this.


is rendered incorrect as a result and so files must be set to 644 and folders to 755 for this to work.

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15 years 5 months ago #27017 by Blain Ingram
Replied by Blain Ingram on topic Re: Thumbnails just disappeared
My thumbnails just disappeared as well. Have worked perfectly for a year. I changed the permissions and it didn't help. Are there any other solutions?

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15 years 5 months ago #27018 by Yiota
Replied by Yiota on topic Re: Thumbnails just disappeared
@blainbci

Could you provide a link to your site?

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15 years 5 months ago #27019 by atindahause
Replied by atindahause on topic Re: Thumbnails just disappeared
I'm found how to correct this:

In an attempt to set the SIG plugin directory with a less prohibitive mode, I changed it to 777 permission giving it more "flexibility" to act.

But this went wrong, and after a lot of tries, I'm tried to change back the directory to the 755 permission, and now the THUMBNAILS are Showing up!

PS.: The entire directory needs to be changed to 755:
/**yoursite**/plugins/content/plugin_jw_sig


Please try it and post the results!

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15 years 4 months ago #27020 by alk125
Replied by alk125 on topic Re: Thumbnails just disappeared
Hi,

I'm having the same problem.  I built the gallery and it went well during the week that I built it and suddenly, all thumbnails turn blank with a red X. Getting the problem with IE7, IE8 and Firefox 3.5.5.  Also tried to modify the file permissions but it doesn't work.

Tried to uninstall the pluging, redownloaded the pluging for your website and re-installed it, same problem.

Is the pluging could conflict with another one?

I'm very confused now, don't know what to do, any idea?

Thanks

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15 years 4 months ago #27021 by Katia
Replied by Katia on topic Re: Thumbnails just disappeared
Try to remember what did you change to your site please. Did you install another extension? (this may cause conflict with SIG)Did you change permissions?

JoomlaWorks Support Team
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Please search the forum before posting a new topic :)

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15 years 4 months ago #27022 by lemon
Replied by lemon on topic Re: Thumbnails just disappeared
I'm having the same problem.. Thumbs don't show up, unless i'm logged in. I've tried 775 on the folder and 644 on showthumb.php, and all other 777 and 775 variations with no success.  Any ideas are welcome..

thnx in advance ;)

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15 years 4 months ago #27023 by lemon
Replied by lemon on topic Re: Thumbnails just disappeared
update:

only 775 on both folder and showthumb.php works at all (only when logged in). I turned off all other extensions and still thumbs don't show up..

also, I upgraded joomla to 1.56 and reinstalled SIG plugin, still no luck :(

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15 years 4 months ago #27024 by Katia
Replied by Katia on topic Re: Thumbnails just disappeared

JoomlaWorks Support Team
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Please search the forum before posting a new topic :)

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15 years 4 months ago #27025 by lemon
Replied by lemon on topic Re: Thumbnails just disappeared
Katia, thanks for your reply.

My server also runs PHP 5.2, so this must be it.
I turned on error reporting, and it shows:

Notice: Undefined variable: gd_support in /home/lidija/public_html/plugins/content/jwsig.php on line 83

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