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COMMUNITY FORUM
Please note that official support for commercial extensions & templates is provided in the Subscriber Help Desk.
Support requests should ONLY be directed there and require an active subscription plan.
This forum board is to be used for archive purposes and knowledge exchange ONLY.
Support requests should ONLY be directed there and require an active subscription plan.
This forum board is to be used for archive purposes and knowledge exchange ONLY.
Can't change anything
- Krikor Boghossian
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9 years 11 months ago #139907
by Krikor Boghossian
JoomlaWorks Support Team
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Replied by Krikor Boghossian on topic Can't change anything
It is possible that you might not be able to install other extensions.
Are your /tmp and log/folders properly set up?
Finally Shoutcast can be used as K2 Tools module (custom code) if they offer an HTML5 player.
Are your /tmp and log/folders properly set up?
Finally Shoutcast can be used as K2 Tools module (custom code) if they offer an HTML5 player.
JoomlaWorks Support Team
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- Jasbir Singh
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9 years 11 months ago #139908
by Jasbir Singh
Replied by Jasbir Singh on topic Can't change anything
Can you please provide the updated template as the template setup provided in the download are is not the updated one...
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- Krikor Boghossian
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9 years 11 months ago #139909
by Krikor Boghossian
JoomlaWorks Support Team
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Replied by Krikor Boghossian on topic Can't change anything
The template update package (not the quickstart package) is the latest update version.
You did upload the correct version but it was never installed, hence the issues.
You did upload the correct version but it was never installed, hence the issues.
JoomlaWorks Support Team
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9 years 11 months ago #139910
by Jasbir Singh
Replied by Jasbir Singh on topic Can't change anything
Due to some reasons I removed installation. Please let me know how did you corrected the issue as I have again uploaded but it is not installed. I try to install through Extension install manager. I am trying to manually install files using ftp. Let me try my luck.
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9 years 11 months ago #139911
by Jasbir Singh
Replied by Jasbir Singh on topic Can't change anything
I have done it.. thanks
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9 years 11 months ago #139912
by Jasbir Singh
Replied by Jasbir Singh on topic Can't change anything
but i cannot change the logo as pic, i can change logo as text.
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- Liron Noy
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9 years 11 months ago #139913
by Liron Noy
Replied by Liron Noy on topic Can't change anything
hey again,
I've uploaded the site to a server since i was working locally,
it still doesnt work for me.
i got an error when i uploaded the site about the php version (please see picture attached)
where can i send u the details so u can log into my site and try and fix it for me as well?
thank you in advance.
I've uploaded the site to a server since i was working locally,
it still doesnt work for me.
i got an error when i uploaded the site about the php version (please see picture attached)
where can i send u the details so u can log into my site and try and fix it for me as well?
thank you in advance.
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- Krikor Boghossian
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9 years 11 months ago #139914
by Krikor Boghossian
JoomlaWorks Support Team
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Replied by Krikor Boghossian on topic Can't change anything
Hello Liron,
I cannot see an attachment but if your PHP version is larger than 5.3.10 you will not have an issue.
You can send me a Super User account through our contact form.
nuevvo.com/contact
Let me know when you've sent the mail in case it ends up in the spam folder.
I cannot see an attachment but if your PHP version is larger than 5.3.10 you will not have an issue.
You can send me a Super User account through our contact form.
nuevvo.com/contact
Let me know when you've sent the mail in case it ends up in the spam folder.
JoomlaWorks Support Team
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- Liron Noy
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9 years 11 months ago #139915
by Liron Noy
Replied by Liron Noy on topic Can't change anything
Ok, I just sent u all the details via your contact form
I hope its everything you need
waiting for your replay.
I hope its everything you need
waiting for your replay.
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9 years 11 months ago #139916
by Krikor Boghossian
JoomlaWorks Support Team
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Replied by Krikor Boghossian on topic Can't change anything
I managed to update the template without any issue.
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