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Cannot upload item photo

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12 years 3 months ago #57065 by Thomas
Replied by Thomas on topic Re: Cannot upload item photo
I had convinced my customer to use K2, because he has not to resized files (what he cannot do / abel to do it). And now I must tell him, that he has to do it... bad thing.
I hope that there is a solution asap.
Thanks

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12 years 3 months ago #57066 by Lefteris
Replied by Lefteris on topic Re: Cannot upload item photo
Hi. Anyone having problems with K2 images: Please ensure that you are using the latest stable versions of K2 and Joomla! and that your server meets the requirements. You need GD enabled. You also need to check that permissions are fine. Finally you may need to tweak your server settings regarding the maximum execution time and the memory limit.

JoomlaWorks Support Team
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12 years 3 months ago #57067 by Olga
Replied by Olga on topic Re: Cannot upload item photo
Could you specify more the server requirements? I have 64 Mb memory limit and the latest versions of K2 and Joomla installed but the same error:
Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 900 bytes) in /home/uamaster/public_html/administrator/components/com_k2/lib/class.upload.php on line 3161

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12 years 3 months ago #57068 by Andrea Cattabriga
Replied by Andrea Cattabriga on topic Re: Cannot upload item photo
Hello,
I first tested K2 2.5.5 on Joomla 2.5.4 (PHP 5.3.6 -MemoryLimit:32Mb) and works perfect

Then I tried K2 2.5.6 on Joomla 2.5.6 (same server) and got the following problem:

Images in item is not uploaded - no advices either on module manager or debuging the site.
Zipped archives of images in item successfully uploaded and showed in gallery.

Advices?

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12 years 3 months ago #57069 by Lefteris
Replied by Lefteris on topic Re: Cannot upload item photo
@Olga

There is no safe value. If for example you are trying to upload a very large resolution image probably 64MB will not be enough. So check that your image is not enormous.

JoomlaWorks Support Team
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12 years 3 months ago #57070 by Lefteris
Replied by Lefteris on topic Re: Cannot upload item photo
@Andrea Cattabriga

Try to update K2 to the latest stable version (2.5.7). Also, even if you are on the same server you need to ensure that the server setup is also the same. For beginning check that the /media/k2/items/src and /media/k2/items/cache directories exists and are writable.

JoomlaWorks Support Team
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12 years 3 months ago #57071 by mehrdad
Replied by mehrdad on topic Re: Cannot upload item photo
Same problem... :dry: :huh: :unsure: :(

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