Hello

I can't browse the server for images to add to my articles/posts. I get the error unable to connect to back end.

Joomla media manager works OK
I tried disabling error reporting

I have disabled all unnecessary plugins

Problem still exists.

Very grateful of any help with this as it is quite problematic not to be able to use the media manager.

Some server info:

PHP Environment :: Discovery
PHP VERSION:
5.3.27
PHP API:
APACHE
DISPLAY ERRORS:
1
ERROR REPORT LEVEL:
22519
MYSQLI SUPPORT:
YES
MAGIC QUOTES:
0
SAFE MODE:

MEMORY LIMIT:
128M
UPLOADS ENABLED:
1
MAX. UPLOAD SIZE:
30M
MAX. POST SIZE:
30M
MAX. INPUT TIME:
60 SECONDS
MAX. EXECUTION TIME:
90 SECONDS
REGISTER GLOBALS:
0

OPEN BASE PATH:
/svr/apachessl/htdocs:/tmp:/usr/local/lib/php:/usr/share:/etc/xml:/usr/bin-safe:/home
SESSION PATH:
/tmp
SESSION PATH WRITABLE:
Yes
INI FILE PATH:
/usr/local/lib/php.ini
LAST KNOWN PHP ERROR:
None

First of all from what you are saying you are getting this error in the frontend, right?
If yes, did you login with a super admin access and still get this error message?

Hello

Thanks for the reply.

I get the error when logged in as super admin in both the front end and the back end.

Wayne

Which K2 and Joomla! versions do you use?

K2: 2.6.7
Joomla: 3.2.0

Please try to install the K2 SVN version from here getk2.org/assets/get/ and let me know.

Hello

I have done that and now K2 is on version 2.6.8

Unfortunately Media Manager still gives the error 'unable to connect to backend'

What can you suggest please?

Many thanks

Wayne

Try to disable error reporting and check again.

It is the same.

I had already tried that.

Regards

Wayne

Is the path to your Media manager under images folder or you have directed it through another path?

Hello

Yes my image path points to images and my Joomla Media manager can access the images OK

Regards

Wayne

There will be a request like "administrator/index.php?option=com_k2&view=media&task=connector" on Firebug console. Look at the response of the request and post it back here.

Hello

I have attached a screenshot for you

Many thanks

Wayne

Hello

Can you advise what I should try next please?

I cannot use K2 until I can fix this.

Many thanks
Wayne

Hi. From the screenshots you provided it seems that your server is rejecting the request. What's the response status? You can see this in response headers section. Also try to do the same with Google Chrome. Chrome console may give you more information regarding the error.

Hello

Hope this is what you are asking for?

Many thanks again

Wayne

I really don't know why this is happening but i searched for it and it seems that it may be caused by a browser add ( stackoverflow.com/questions/5585918/what-does-pending-mean-for-request-in-chrome-developer-window ) . Can you please test with a different browser. Or you can even try with a different computer. I also would like to know some information regarding your server setup ( Apache or NginX version and PHP version).

Hello

Yes this happens in Internet Explorer / Firefox also and on other computers.

I have attached some server info
Thanks again

Wayne

Hello

Can you suggest what I can try next please?

Thanks

Hello again,

I really would appreciate your help in resolving this problem.

I have given you server info as requested.

Many thanks in advance

Wayne