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- [SOLVED] K2 Media Manager - Unable to connect to back end
[SOLVED] K2 Media Manager - Unable to connect to back end
- Krikor Boghossian
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11 years 4 months ago - 11 years 4 months ago #121264
by Krikor Boghossian
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Replied by Krikor Boghossian on topic Re: K2 Media Manager - Unable to connect to back end
Are your folder/file permissions correct and the folders belong to the correct user/group as well?
You can use Admin Tools to correct your file permissions.
You can use Admin Tools to correct your file permissions.
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- Wayne Farnworth
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11 years 4 months ago #121265
by Wayne Farnworth
Replied by Wayne Farnworth on topic Re: K2 Media Manager - Unable to connect to back end
Hello, thanks for the reply.
All the permissions are correct in the Joomla backend when I check them in the directory permissions section.
Are there any other permissions I should check?
Regards
Wayne
All the permissions are correct in the Joomla backend when I check them in the directory permissions section.
Are there any other permissions I should check?
Regards
Wayne
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- Krikor Boghossian
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11 years 4 months ago #121266
by Krikor Boghossian
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Replied by Krikor Boghossian on topic Re: K2 Media Manager - Unable to connect to back end
The folders appear writable.
Use your FTP client to check whether the subfolders and files belong to the correct user/group. Finally you should ask some advice from your hosting provider as well.
Use your FTP client to check whether the subfolders and files belong to the correct user/group. Finally you should ask some advice from your hosting provider as well.
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- Wayne Farnworth
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11 years 4 months ago - 11 years 4 months ago #121267
by Wayne Farnworth
Replied by Wayne Farnworth on topic Re: K2 Media Manager - Unable to connect to back end
Hello,
The user groups look ok.
The Joomla Media Manager works fine, so I really dont think that permissions are a problem?
The hosting company dont support 3rd party applications which is understandable.
It is only K2 that is exhibiting this problem.
Can you list the specific folders that the K2 uses please? Also what permissions K2 requires on each of those folders/subfolders?
Then I can double check those folders.
Many thanks
Wayne
The user groups look ok.
The Joomla Media Manager works fine, so I really dont think that permissions are a problem?
The hosting company dont support 3rd party applications which is understandable.
It is only K2 that is exhibiting this problem.
Can you list the specific folders that the K2 uses please? Also what permissions K2 requires on each of those folders/subfolders?
Then I can double check those folders.
Many thanks
Wayne
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11 years 4 months ago #121268
by Krikor Boghossian
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Replied by Krikor Boghossian on topic Re: K2 Media Manager - Unable to connect to back end
K2's media manager uses the /images folder but you can also change that.
The files should 644 and the folders 755.
Make sure to check the user/group ( not the Joomla! user, the file owner and group).
The files should 644 and the folders 755.
Make sure to check the user/group ( not the Joomla! user, the file owner and group).
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- Constantinos Kareklas
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10 years 6 months ago #121269
by Constantinos Kareklas
Replied by Constantinos Kareklas on topic Re: K2 Media Manager - Unable to connect to back end
I have tried everything as mentioned, But still I get the error. Can you please provide some help? Thanks
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- Lefteris
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10 years 6 months ago #121270
by Lefteris
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Replied by Lefteris on topic Re: K2 Media Manager - Unable to connect to back end
@Konstantinos Kareklas
Use your browser's developer tools and check the XHR requests made. Open the requests and check their response. The response should be JSON output. In your case you should see some PHP warnings mixed in the output breaking the JSON format.
Use your browser's developer tools and check the XHR requests made. Open the requests and check their response. The response should be JSON output. In your case you should see some PHP warnings mixed in the output breaking the JSON format.
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- fred holla
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10 years 6 months ago #121271
by fred holla
Replied by fred holla on topic Re: K2 Media Manager - Unable to connect to back end
Same Problem here
Over night, the Media Manager dont show correctly
Over night, the Media Manager dont show correctly
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- fred holla
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10 years 6 months ago - 10 years 6 months ago #121272
by fred holla
Replied by fred holla on topic Re: K2 Media Manager - Unable to connect to back end
Now it works.
I guess this is a Google Api-Problem, because the GApis don't load for a short time
I guess this is a Google Api-Problem, because the GApis don't load for a short time
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- Lefteris
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10 years 6 months ago #121273
by Lefteris
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Replied by Lefteris on topic Re: K2 Media Manager - Unable to connect to back end
@fred holla
I don't think that this was related with Google APIs at all. However i am glad you solved it.
I don't think that this was related with Google APIs at all. However i am glad you solved it.
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- Constantinos Kareklas
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10 years 5 months ago #121274
by Constantinos Kareklas
Replied by Constantinos Kareklas on topic Re: K2 Media Manager - Unable to connect to back end
@ Lefteris Kavadas
Unable to find the XHR requests. please advice
Unable to find the XHR requests. please advice
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10 years 5 months ago #121275
by Lefteris
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Replied by Lefteris on topic Re: K2 Media Manager - Unable to connect to back end
@Konstantinos Kareklas
You have to use the developer tools of the browser you are using. Then in the "Network" tab you should see all requests including the XHR requests of the media manager.
You have to use the developer tools of the browser you are using. Then in the "Network" tab you should see all requests including the XHR requests of the media manager.
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- Constantinos Kareklas
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10 years 5 months ago #121276
by Constantinos Kareklas
Replied by Constantinos Kareklas on topic Re: K2 Media Manager - Unable to connect to back end
i used the developer tools of google chrome, but network tab is empty. please advice
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- Constantinos Kareklas
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10 years 5 months ago - 10 years 5 months ago #121277
by Constantinos Kareklas
Replied by Constantinos Kareklas on topic Re: K2 Media Manager - Unable to connect to back end
@ Lefteris Kavadas
i refresh and left it open. I get a failure:
(failed)
net::ERR_EMPTY_RESPONSE
i refresh and left it open. I get a failure:
(failed)
net::ERR_EMPTY_RESPONSE
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10 years 5 months ago #121278
by Lefteris
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Replied by Lefteris on topic Re: K2 Media Manager - Unable to connect to back end
Try again. Click on the network tab and look for the requests to this URL index.php?option=com_k2&view=media&task=connector .
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- Constantinos Kareklas
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10 years 5 months ago #121279
by Constantinos Kareklas
Replied by Constantinos Kareklas on topic Re: K2 Media Manager - Unable to connect to back end
@ Lefteris Kavadas
the path is the following:
index.php?option=com_k2&view=media&task=connector&token=42&test=test&cmd=open&target=&init=1&tree=1&_=1414765755243
/triteknoi/administrator
the one you gave me does not exist, and if i paste it, it does not lead anywhere
the path is the following:
index.php?option=com_k2&view=media&task=connector&token=42&test=test&cmd=open&target=&init=1&tree=1&_=1414765755243
/triteknoi/administrator
the one you gave me does not exist, and if i paste it, it does not lead anywhere
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10 years 5 months ago #121280
by Lefteris
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Replied by Lefteris on topic Re: K2 Media Manager - Unable to connect to back end
This is what i mean. I could not know the token in your server. Now you found the request just check the response.
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- Constantinos Kareklas
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10 years 5 months ago #121281
by Constantinos Kareklas
Replied by Constantinos Kareklas on topic Re: K2 Media Manager - Unable to connect to back end
Failed to load response data (on Response tab)
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10 years 5 months ago #121282
by Lefteris
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Replied by Lefteris on topic Re: K2 Media Manager - Unable to connect to back end
What's the response header status code ? Is it 200?
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- Constantinos Kareklas
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10 years 5 months ago #121283
by Constantinos Kareklas
Replied by Constantinos Kareklas on topic Re: K2 Media Manager - Unable to connect to back end
please bare with me as I am not so familiar with this. I uploaded two screenshots with the data please check them out.
Attachment not found
Attachment not found
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