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Inserting a main page/article image - doesn't work

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10 years 8 months ago #123464 by craig
:( I am trying to insert main item/article image into the item, but once I press upload.. the screen goes blank everytime and doesn't it insert it once I go back to the item in admin. Need this to work.. stuck. It's worked in the past, but I can't see anything new that we've inserted that conflicts with it.
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10 years 8 months ago #123465 by Yiota
Hello craig,
Maybe you have an issue with the upload limit. Have you tried to upload a smaller image?

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10 years 8 months ago #123466 by Kevin Miller
Having the same problem... Upload limit is adequate.

-k

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10 years 8 months ago #123467 by craig
Yeah i test that.. ours is set to 64mb,, and the image is 400k..
Anything else it might be?

What happens is, I go to upload a NEW image on the item page. And the screen goes blank.
Just has admin url in URL link.. thats it.
givecharityago.com.au/administrator/index.php

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10 years 8 months ago #123468 by Yiota
Which Joomla! and K2 versions do you use?

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10 years 8 months ago #123469 by craig
Hi.. it's Joomla 3.2.1 K2 = 2.6.7

Cheers

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10 years 8 months ago #123470 by Yiota
Please upgrade to K2 SVN version 2.6.8 from here: getk2.org/assets/get/ which is compatible with Joomla! 3.2.1.
If the issue persists enable the error reporting from your global configuration and let us know of the error you get when the blank screen appears upon save.

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10 years 8 months ago #123471 by craig
HI.. installed newer version and still get same result. Turned on Debug console... and it's too large to send somehow... I've attached an initial screen shot. (this is from the item page) Cannot get debug error after I've saved.. screen is totally blank. Thanks

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10 years 8 months ago #123472 by Yiota
Did you enable error reporting? We need to see if you are getting a php error in that blank page.

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10 years 8 months ago #123473 by craig
I have, but when I get to that page - its still blank.. with no error mentioned... what do I do?

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