HI,

since some weeks I have the problem, that an edited Item (frontend or backend)
after click of SAVE shows a white browser-window without any error or sourcecode.

When I press F5 the changed article will shown. In backend I have to remove index.php
and press refresh to come back to dasboard.

I am not sure whats happen. In August and beginning of September this error was not
there. Could it be that an Joomla-Update (now I using 3.3.6) raise this problem??

Same for attachments. I can´t add attachments to an article. After saving nothing happens.

How I can fix it?? My K2-Version is 2.6.8.

Greetings
Michael

Please enable error reporting and set it to development.
This will print the actual error.

This setting is located under your site's Global Configuration.

HI,

I activate it but I can´t see an error comment. When I click "SAVE" the Screen is white, Website without content/Sourcecode.

In Backend same situation: after press "Save" I see a blank page....

See my attachments.

BR
Michael

Do you have access to your server's error_log?
Also are your file/folder permissions correct?

Hi,

yes I have access to logfiles

The error_log" doesn´t show any problem related to this situation.

File and Folder permissions I havn´t changed. And when I modify something inside
text of an article the change will submitted to database and I see the change after
saving and press than Refresh. New pictures could be added, too.

Michael

Can you send a link and credentials of a user who CANNOT publish or edit any new items?
I simply need to see the form.

Since the user will not be able to publish content you can post the credentials here and remove the user after we've solved the issue.

Hi Krikor,


All Users are impacted. I migrate from Joomla 2.5. to 3.2. and than I import to
K2.

I could give you access to the environment (Frontend and Backend for checking).
Perhaps you can give me your email-address and I send you an email with
links and login as administrator.


BR
Michael

I know all users are impacted.
I don't want anyone spamming you, that is why I asked for a specific user group ;)

I do not need backend access at this moment, a demo user will do the trick.

Please get in contact to me by email.
I have problems to understand, what you mean...

Sorry I will try to be more clear.
Post a user's credential here who has the ability to enter content but he cannot:
a) Publish the item
b) Edit other items
c) Edit his own items.