same issue as someone else posted about. tried posted solutions and 2.7.1 beta but still nothing. we blog regularly on the site and in the process of redesigning. critical that we get this fixed. any new ideas?

Hi,
Is your site multilingual ?

no it is not multi lingual. i did try changing language to all and to en-gb but it doesn't seem to do anything. i did note that changing browser helped temporarily. i started with chrome when i lost the lists then switched to firefox and it happened again. now working in ie but i will eventually run out of browsers and this is not the answer. my client is reporting the same issue so it's not specific to my pc and i see other people with the same issue.

Did you notice any php or javascript errors ?
Can you check the console tab of your developer tools for any JS issues?

Can you try clearing Joomla!'s cache?
When the list is lost, did you notice any change to the filters on top of the list?

Are your developer tools reporting a JS error?

no errors. i have cleared the caches numerous times. i tried repairing the database with admin tools, with joomla tools, in sql directly but the fact that it can work when loaded in another browser says this isn't a database issue per say. also wondering at the fact that it seems to happen over time on the new browser as well.

i checked console and no errors (see attachment) i tried the console on both a page that was broken and one that was working (using slimjet browser) and neither reports errors as per attachment. This happened after the recent update and i am running the 2.7.1 beta right now so it is also a problem in this version.

turned on error reporting to development in global config and i didn't get any errors with this turned on either.

went to extensions database and all is good here with the message: Database table structure is up to date.
Nothing appearing in discover. no problems in warnings either.

Also all the filters are at their default state and no there was no change to filters when the problem occurred. i just logged in to the site and the lists didn't load. the next time it happened in firefox i was working in the site and doing edits to content. i saved and closed on an item and when it returned me to the item list there was nothing showing. i had not done any unusual tasks. i was just formatting text headings and adding images to content.

Screenshot of page with problem (no filters) + console, no errors: imgur.com/Fog4Lvc
looking normal on slimjet shows expected content: imgur.com/W702uG8

Can you see the list of the items with the following url ?

www.holisticlifestyle.ca/administrator/index.php?option=com_k2&view=items

no. i did notice the address link and tested that already. see screenshot
imgur.com/wH7Zjq8

Are you using any 3rd party extensions?

i am sure i have third party extensions but nothing new that was updated other than simple image gallery pro. i don't have any extensions that modify the view of k2 in the administrator interface and only k2 is impacted. the site has components that support k2 but again this should not impact the admin interface. i have components such as acymailing and mijoshop. both are up to date and not recently updated.

the content is still there it just doesn't pull and display the list in the k2 items view and also the categories are impacted in the same way. i am not able to set the language filter so it may be related to that. i can pick all or en-gb but after selecting the option and the screen refreshes it continues to show the default filter setting unlike when you select say a category or user and when the page refreshes the filter displays your filter selection. i know there have been problems in the past with the language filter and i think the problem still lies in this area but i am uncertain how to determine that or change it.

Additionally i am able to see the latest items that are posted from the Dashboard under the latest items list. There is no language filter on this page. see screenshot: imgur.com/pnIzL87

i am not able to set the language filter so it may be related to that.

Ok, we are getting somewhere, can you try clearing your browser's cache AND cookies?

i had not cleared cookies previously and that did work. thank goodness it was just such a simple solution. sometimes the most obvious can elude us but i greatly appreciate everyone's ideas and happy that a solution was found. next time i will think to clear cookies too

Something is producing these cookies which are autosetting the filters.
The filters are being generated used Joomla!'s API, so this is a tricky issue.

The issue was also reported here: github.com/getk2/k2/issues/317

The github thread related to this bug has been closed, but I'm still running into this issue. I've downloaded and installed the latest 2.7.1 build but no luck. Is this related more to Joomla 3.5.1? If it's related to K2, is it possible to roll back to 2.6.9?

Thanks

Did you clear your browser's cookies and cache?
Are these items present in your database?

Hi Krikor,

Yes, I've cleared both cookies and cache. Usually when I log in I'm able to see the items as usual. When I move to another area, like menus or modules, and come back to K2 Items the list is empty. I then clear cache and cookies and log back in - where the K2 items load normally. The issue also happens when trying to select a K2 Item when creating a new menu link.

Thanks.

If it helps, I found that the issue only happens one I reload the front-end of the website, like the home page, contact page, etc. ... when I try to view the list of K2 Items the list is empty. When I try to select 'English UK' in the K2 Item language drop-down the page refreshes and the drop-down reverts back to 'Select Language'. When I clear the cache and view the list of K2 Items again the language selector allows me to select the English UK option. Once I reload the front-end of the site, the issue returns.

Thanks.

I still have the issue as well and while I checked the cookies I don't see anything that I can say for sure is the cause. I should try refreshing the front end to see if that is when mine disappears as well. I have mijoshop installed and it also has cookies. do you have mijoshop Justin?

@ COR Consulting, yes - I do indeed have MijoShop installed. Also MijoSearch and MijoSEF.

Thanks

tested. it happens when I refresh a page containing mijoshop content and the item list disappears in the back end. it wasn't doing this until the newest update