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[SOLVED] items and categories not showing in back end 2.7

Justin
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8 years 11 months ago #154399 by Justin

Replied by Justin on topic items and categories not showing in back end 2.7

COR Consulting wrote: tested. it happens when I refresh a page containing mijoshop content and the item list disappears in the back end. it wasn't doing this until the newest update

Thanks for testing on your end @COR Consulting. I was able to recreate the issue in Firefox, Chrome and IE11.

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Krikor Boghossian
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8 years 11 months ago #154421 by Krikor Boghossian

Replied by Krikor Boghossian on topic items and categories not showing in back end 2.7

So mijoshop content sets a cookie which alters K2's filters.
@COR Consulting your feedback has been invaluable.

@Justin, @COR Consulting have you let Mijo's devs know about this?

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Justin
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8 years 11 months ago #154428 by Justin

Replied by Justin on topic items and categories not showing in back end 2.7

I have not reported it yet. For whatever reason, I'm not able to reproduce the issue on my local WAMP server. I'm going to install on a different one from the live site and test again.

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Justin
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8 years 11 months ago #154435 by Justin

Replied by Justin on topic items and categories not showing in back end 2.7

I tried on a different server (SiteGround) and was able to reproduce the issue. When I uninstalled K2 2.7 and installed 2.6.9 the issue is no longer present, and I'm able to toggle the Language Selector in K2 normally.

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Kelsey Brookes
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8 years 11 months ago #154441 by Kelsey Brookes

Replied by Kelsey Brookes on topic items and categories not showing in back end 2.7

I can also confirm.

Any site where I am running both MijoShop & K2 2.7 will hide categories and items on the backend if a page on the frontend with Mijoshop (either the component itself of the all-in-one modules) is loaded.

It doesn't occur on sites without MijoShop and it doesn't occur if you avoid pages with MijoShop.

I'm happy to also log an ticket with Mijoshop.

Can someone explain to me the technical side of what I should tell them - and perhaps also provide your own ticket ID to cross-reference with my own?

Regards,

Kelsey

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Krikor Boghossian
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8 years 11 months ago #154459 by Krikor Boghossian

Replied by Krikor Boghossian on topic items and categories not showing in back end 2.7

Hello Kelsey,

A ticket would be really helpful.
You can simply give them the URL of this thread.

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Kelsey Brookes
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8 years 11 months ago #154511 by Kelsey Brookes

Replied by Kelsey Brookes on topic items and categories not showing in back end 2.7

Done - if anyone else wants to lodge a ticket to make things tick along a bit faster, you can reference my ticket id of MIJOSHOP-94HQ13X8VI

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Krikor Boghossian
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8 years 11 months ago #154523 by Krikor Boghossian

Replied by Krikor Boghossian on topic items and categories not showing in back end 2.7

Let me know of their answer Kelsey.

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Justin
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8 years 11 months ago #154533 by Justin

Replied by Justin on topic items and categories not showing in back end 2.7

Thanks Kelsey, looking forward to their reply.

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Justin
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8 years 11 months ago #154712 by Justin

Replied by Justin on topic items and categories not showing in back end 2.7

@ Kelsey - Any luck with Miwisoft and the support ticket your started?

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Kelsey Brookes
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8 years 11 months ago #154714 by Kelsey Brookes

Replied by Kelsey Brookes on topic items and categories not showing in back end 2.7

None yet I'm afraid, although it has been assigned to an operator, so I assume they'll get to it shortly.

In general they've been pretty good about getting things solved, so if I were to guess I'd assume they're working on a Mijoshop update.

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Justin
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8 years 11 months ago #154717 by Justin

Replied by Justin on topic items and categories not showing in back end 2.7

No worries Kelsey - hopefully they have time to look into it.

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COR Consulting
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8 years 11 months ago - 8 years 11 months ago #154737 by COR Consulting

Replied by COR Consulting on topic items and categories not showing in back end 2.7

i am now filing a ticket with them as well as this is taking a bit too long in my opinion and we need a solution of some kind other than clear your cookies. my clients are getting annoyed. MIJOSHOP-0V92ZGM26Q

Last edit: 8 years 11 months ago by COR Consulting. Reason: typo

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Kelsey Brookes
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8 years 11 months ago #154743 by Kelsey Brookes

Replied by Kelsey Brookes on topic items and categories not showing in back end 2.7

I've just received a response today, asking for a screencast of the issue.

I've provided this to them, hopefully between that and COR's request we'll get a solution for this soon.

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Krikor Boghossian
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8 years 11 months ago #154751 by Krikor Boghossian

Replied by Krikor Boghossian on topic items and categories not showing in back end 2.7

Kelsey and COR let me know when they reply.

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Kelsey Brookes
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8 years 11 months ago #154766 by Kelsey Brookes

Replied by Kelsey Brookes on topic items and categories not showing in back end 2.7

I've been provided with a fix, which Mijo have tried on one of my sites and believe resolves the problem.

However it's late here in Australia, so although I'll provide it, I cannot guarantee it won't completely destroy your site. Backup first and this is entirely at your own risk: www.dropbox.com/s/8rcd01fx3pibnm6/account-login?dl=0

Apparently it should be uploaded to here: components/com_mijoshop/mijoshop/

But again, I'd unzip first and have a look at the contents before doing so.

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Justin
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8 years 11 months ago #154767 by Justin

Replied by Justin on topic items and categories not showing in back end 2.7

Thanks Kelsey, but when I download the file it's not showing as a compressed folder. Looking at the code, it looks like the page source for miwisoft's account login page.

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COR Consulting
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8 years 11 months ago #154770 by COR Consulting

Replied by COR Consulting on topic items and categories not showing in back end 2.7

I also got a response. they have issued a new release of mijoshop and ask that we update. I haven't updated yet but when I do I will let you know how it goes

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Justin
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8 years 11 months ago #154772 by Justin

Replied by Justin on topic items and categories not showing in back end 2.7

It looks like the fix is part of the opencart.php file in the com_mijoshop > mijoshop folder (lines 245 & 246, and 251 & 252). I downloaded the latest version and reused the code for Mijoshop2.5 which I'm still running, and it fixed the issue.

Thanks COR Consulting and Kelsey!

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COR Consulting
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8 years 11 months ago #154773 by COR Consulting

Replied by COR Consulting on topic items and categories not showing in back end 2.7

update was a success. thanks everyone who joined this conversation so we could narrow down the issue and get it resolved

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