Hi, I get an error like this, am I threw you could you help?

There was a problem rendering your image gallery. Please make sure that the folder you are using in the Simple Image Gallery Pro plugin tags exists and contains valid image files. The plugin could not locate the folder: images/5

There was a problem rendering your image gallery. Please make sure that the folder you are using in the Simple Image Gallery Pro plugin tags exists and contains valid image files. The plugin could not locate the folder: media/k2/galleries/5

Check your permissions please.

Permissions set to 755, which will give authority to what folder?

I checked the permissions, there is no problem writing the script creates two folders, one of the numbers 1, 2, 3 continues to increase as the other folders I threw into the picture folder. However, I take pictures in the folder as the figure is not looking in the folder so the error is caused.

Hello,

I got the same problem, allways get this error since some weeks:

The folders are there an the files too. Permissions settings are right.

I can not remember that I actively changed something in joomla and I know that it worked the first time. An other user told me that the images don't work anymore.

Please help!

Thanks and regards,

Benny.

@benkly, pm me access to your super admin please.

I'm getting a similar problem
Although existing Gallery inputs (using the same code below) work perfectly fine, any new gallery plugins fail to work and i get this warning with
{gallery}PROMO/one:160:200:1:0{/gallery}
"The was a problem converting the source image. There was a problem rendering your image gallery.
Please make sure that the folder you are using in the Simple Image Gallery Pro plugin tags exists and contains valid image files. The plugin could not locate the folder: images/PROMO/one"

I've checked the permissions and they're all at 0777 but still no luck.
Any ideas as to how this can be fixed?

Please provide us with a link to your gallery page.

I had the same issue and same error, after spending 1hour, i find out that I made an error when zipping the files, my mistake is the following:

1- created a folder named myimage and then I zip the folder and upload on k2 image gallery

the fix was to select/highlight all photos together and zip them, this way you will not have a sub directories created.

hope this help someone with the same problem.

Was this solved as I have the same error, yet I have used this gallery many time before....

@spike,
did you follow the previous suggestions?
If so and your problem remains, please pm me access to your backend as super admin in order to check it out.

Hi Katia,

Thanks for the quick reply, i'm impressed!  :)

It hasn't been solved, I can't give access to the backend as one site is a school I do the webiste for and the other is a client who doesn't want any other access provided.

I have been using your gallery pro for years now. It's been great, but just the last two times I have the same error message.

Permissions are fine.... I am on the same server as other installs so I know its not server, the template is not the issue as I have reverted to the default beez template.

The latest error message is...

The was a problem converting the source image.
There was a problem rendering your image gallery. Please make sure that the folder you are using in the Simple Image Gallery Pro plugin tags exists and contains valid image files. The plugin could not locate the folder: images/stories/gallery/main_gallery/

I have cleared, turned off and restarted cache. Cleared my local cache... and nothing... here is the link

www.clearcraft-catering.co.uk/about-oil-candles/gallery.html

Cheers
Martyn

What SIG PRO and joomla! version do you use?

Joomla 2.5.6 and Sobi Pro 2.5.6...

Just upgraded to the newest version of Pro and it still won't work... had to disable link

I would love to help you but I need access to your backend in order to check your settings, permissions, conflicts...

I am also having the same issue on my site ( flackmemorial.com/index.php/about/history .  I have set permissions correctly on the folder/files and on the cache folder.

Katia helped me find out the problem - I had an image that was corrupt.  Once the bad image was removed all worked fine.  Hope this helps others!

Could you me with backend access to this site?

I have the same problem locally is perfect but I get this error on remote
There Was a problem rendering your image gallery. Please make sure the folder you are That in using the Simple Image Gallery Pro plugin exists and contains valid tags image files. The plugin Could not locate the folder: media/k2/galleries/2 and those folders are all 777 permissions please help.

Hello,
I have the same error too on one of my clients websites:

There was a problem rendering your image gallery. Please make sure that the folder you are using in the Simple Image Gallery Pro plugin tags exists and contains valid image files. The plugin could not locate the folder: media/k2/galleries/24

We use the newest version of Simple Image Gallery Pro:: v2.5.8
and Joomla! :: v2.5.6

Hopefully there is a way to fix this..?!