Hello,

I am very pleased with this product and I can say without any doubt that the money were well spend! I do have one problem, thought! The download link that appears at every picture doesn't work. I get the message "Sorry, download unavailable or wrong file path set! Please contact the administrator of this site.". I found a topic on this matter on the forum but it didn't cover my problem, because I have a main folder with sub folders corresponding to different galleries. I don't know how to set the path. Can you, please, tell me how to do it?

Thanks a lot!
Best regards,
Carmen Avramescu

ps: the email from where I bought the product was This email address is being protected from spambots. You need JavaScript enabled to view it.

 

Do you see the thumbnails of every gallery correctly at your page and you can't see the box with the larger image?

Everything works with the gallery: the thumbnails, the larger images, the navigation between them, everything, except the download link that appears on every large picture in lightbox.

When you go over the download link in the status bar do you see the correct link of the photo? The photos are indeed in that path?

Well, it seams to be, indeed, a problem with the generated path from the sigpro.download.php. The path is: www.mysite.com/mambots/content/jw_sigpro/sigpro.download.php?file=images/...and it continues with the path where the picture is. I suppose I should remove this first part and let only that second part. Any ideea on how can I do that? 

apache, php5x, joomla1514, sigpro204, joomla sef
yoo template, but not yoo gallery
joomfish installed and a tiny if-then added to the sigproengine for label.txt

gallery = ok
pupbox = ok
click on dl link = err:
Sorry, download unavailable or wrong file path set!
Please contact the administrator of this site.
Return

i cannot find solution in this post or the referred post (forum.joomlaworks.net/index.php?topic=8037) or in other threads. i firebug'd the download link but i just dont see any ul-li styles. i do not understand how a style would break a download link, anyway.

i tried modifying the url to see is it was a dirpath issue:
www.irinasergeyeva.com/plugins/content/jw_sigpro/sigpro.download.php?file=media/Newest/fall.jpg
www.irinasergeyeva.com/plugins/content/jw_sigpro/sigpro.download.php?file=Newest/fall.jpg
www.irinasergeyeva.com/plugins/content/jw_sigpro/sigpro.download.php?file=http://www.irinasergeyeva.com/media/Newest/fall.jpg

no go, please advise.

btw: the client is actually asking for just a direct link to be able to send image. if you are taking suggestions for SIGPRO, i'd recommend a direct link and/or embed code fields for syndicating images.

Could you please tell me the exact path of your image location?

I have the same problem.

URL gallery: eradka.ktkadan.cz/index.php/radka-os/fotogalerie/item/211-skoleni_bezpecnost_prace

Download link err: Sorry, download unavailable or wrong file path set!

Please contact the administrator of this site.

err url path: eradka.ktkadan.cz/plugins/content/jw_sigpro/sigpro.download.php?file=media/k2/galleries/211/P9240270.JPG

Image is on the path and with direct link is accessible. 

eradka.ktkadan.cz/media/k2/galleries/211/P9240270.JPG

Can you please advise?

I'm afraid that the download link is not compatible with K2, if you wish to download the latest version of K2 you will see that K2 disables that link.

You could use the SIG Pro as it is though, which means that you can put the {gallery} tags inside each article and after setting the parameters inside the plugin (you should probably move the galleries folders to the images/stories path), you could have a fully functional gallery.

way is that? According my experince its just a link. I found the peace of code that generate that link and i am sure that edit this code for direct link is about few line of code. Can you guide me to this edit please? Thank you.