Please send me admin access through our contact form so I can take a look.
nuevvo.com/contact

Also let me know when you 've sent the credentials, in case your mail was sent to the spam folder.

It could be anything from a 'broken' update to wrong file/folder permissions. Without a Super User account I am afraid I can only guess the issue.

Hi Krikor

Contact for updated and sent.

Please look into this. Thanks!

Hello Jasbir,

I got the mail, and the credentials worked.
You are right I installed the update. and the update failed without an error message. You are still viewing the outdated version which is causing the issue.

File/ Folder Permissions look ok, you can also use Admin Tools to re run the script that corrects them. This is most likely a server related issue. You should also ask your hosting provider about this issue.

In the meanwhile you can send me FTP credentials over the same form so I can manually install the template's latest version.

Hi Krikor

Have you got my credentials?
Please let me know the time you are through with your tests.

Hello Krikor

Sent FTP details to you.

I manually updated your template.
I changed your site's title and it seems to work now.

There is one catch though. I saw multiple files belonging to your template in Joomla!'s root folder. Did you upload them yourself or is there an issue with your setup ?

Hi,

I am un-installing the template as I cannot wait for hours/days for every single checking. I am honestly not happy purchasing the template and request to refund the money in full/part if possible.

Jasbir Singh

Hi Krikor

Please disregard my previous message, i was not aware of your reply.

I have not uploaded any file.

Will that affect the site?

One more help, could you pleaseguide me how to use shoutcast player instead of Radiojar here...?