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K2 ver 2.6.7 - 500 error

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11 years 2 months ago #115452 by WebKnight
Replied by WebKnight on topic Re: K2 ver 2.6.7 - 500 error
Same result for me.

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  • Krikor Boghossian
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11 years 2 months ago #115453 by Krikor Boghossian
Replied by Krikor Boghossian on topic Re: K2 ver 2.6.7 - 500 error
The truth is I have tested it with multiple of 2.5.11 sites and all updated without a hassle so I wiil need some more information on your setup since I will try to reproduce the error.

Which version of PHP are you using?
What other extensions are you using?
Is your site native 2.5.x or it started as a 1.7.x?

Sorry for sounding a bit like a Gestapo Officer but I want to reproduce the error.

Regards.

JoomlaWorks Support Team
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Please search the forum before posting a new topic :)

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  • George Skordilis
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11 years 2 months ago - 11 years 2 months ago #115454 by George Skordilis
Replied by George Skordilis on topic Re: K2 ver 2.6.7 - 500 error
Dear all, hello. I confirm the exact same error too. Joomla 2.5.11 with K2 2.6.7 (fresh install). I know 3 partners who have the exact same problem and there are several forums other than K2, where people are looking for a solution. I have found only this, but it doesn't work:

"This issue is from K2.
Please go through \administrator\components\com_k2\models.
Rename the userGroup.xml -> usergroup.xml

If you have any other question please let me know."

Please is there a fix for this?

Edit/Update:

I tried installing a fresh copy and update through Joomla extensions update and I have the exact same result on 3 different websites. I only see this error on new/edit item and new/edit category on the backend.

I'd be glad to be of help to anyone, regarding services related to:
Web Design - Development - Support / Mobile Apps / Linux-based cPanel Servers

---
www.gsproject.gr

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11 years 2 months ago #115455 by WebKnight
Replied by WebKnight on topic Re: K2 ver 2.6.7 - 500 error

Krikor Boghossian wrote: The truth is I have tested it with multiple of 2.5.11 sites and all updated without a hassle so I wiil need some more information on your setup since I will try to reproduce the error.

Which version of PHP are you using?
What other extensions are you using?
Is your site native 2.5.x or it started as a 1.7.x?

Sorry for sounding a bit like a Gestapo Officer but I want to reproduce the error.

Regards.


From information tab in K2 section

System information
Check Result

Web Server Apache
PHP version 5.3.24
MySQL version 5.5.32-cll
GD image library bundled (2.0.34 compatible)
Multibyte string support Enabled
Upload limit 10M
Memory limit 64M
Open remote files (allow url fopen) Yes
Directory permissions
Check Result

media/k2 Writable
media/k2/attachments Writable
media/k2/categories Writable
media/k2/galleries Writable
media/k2/items Writable
media/k2/users Writable
media/k2/videos Writable
cache Writable
K2 Modules
Check Result

mod_k2_comments Installed
mod_k2_content Installed
mod_k2_tools Installed
mod_k2_user Installed
mod_k2_users Installed
mod_k2_quickicons (administrator) Installed
mod_k2_stats (administrator) Installed
K2 Plugins
Check Result

Finder - K2 Installed - Enabled
Search - K2 Installed - Enabled
System - K2 Installed - Enabled
User - K2 Installed - Enabled
Third-party Extensions
Check Result

AllVideos (plugin) Installed
Simple Image Gallery Pro (plugin) Installed

----extensions enabled are---
akeeba
alphauserpoints
Kunena
JCE Editor
Jevents
Menu Accordeon CK
Community Builder
b2j social sharer
Disqus for K2
jAntispam
uddeim (not using)
Sexy Contact Form
ByeByeGenerator
System-AntiCopy

And i've always used Joomla 2.5 and only upgraded with every new update for that version. Never used 3.0 or 1.7.

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11 years 1 month ago #115456 by spozzati
Replied by spozzati on topic Re: K2 ver 2.6.7 - 500 error
same problem
500 - There was an error.
The XML file is loaded

Back to Control Panel

solutions?

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  • cegi
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11 years 1 month ago #115457 by cegi
Replied by cegi on topic Re: K2 ver 2.6.7 - 500 error

George Skordilis wrote: Dear all, hello. I confirm the exact same error too. Joomla 2.5.11 with K2 2.6.7 (fresh install). I know 3 partners who have the exact same problem and there are several forums other than K2, where people are looking for a solution. I have found only this, but it doesn't work:

"This issue is from K2.
Please go through \administrator\components\com_k2\models.
Rename the userGroup.xml -> usergroup.xml

If you have any other question please let me know."

Please is there a fix for this?

Edit/Update:

I tried installing a fresh copy and update through Joomla extensions update and I have the exact same result on 3 different websites. I only see this error on new/edit item and new/edit category on the backend.


Hi, NO! it is not working... i still have this strange error ( attached ) // error is in polish lang
do you have any other sugestion ?


Attachment not found

Attachments:

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  • George Skordilis
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11 years 1 month ago #115458 by George Skordilis
Replied by George Skordilis on topic Re: K2 ver 2.6.7 - 500 error
Dear cegi, please read my post correctly. I didn't suggest a solution. I simply pointed out that whatever I do, it is NOT WORKING.

Why isn't anybody from K2 team answering? This is a problem that trully exists.

I'd be glad to be of help to anyone, regarding services related to:
Web Design - Development - Support / Mobile Apps / Linux-based cPanel Servers

---
www.gsproject.gr

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11 years 1 month ago #115459 by Mindbullets
Replied by Mindbullets on topic Re: K2 ver 2.6.7 - 500 error
Hello,
I'm experiencing the same issue,
after upgrading from 2.6.6 to 2.6.7 i get "error 500 could not load xml file"..

I get this error when I try to create/modify a k2 item (frontend/backend)
I can confirm it occurs only after upgrading to 2.6.6 to 2.6.7
I could reproduce this exact behaviour on my test server and on my localhost (windows/xampp)

I reproduced it with last two joomla versions (2.5.13 - 2.5.14).

It seems not to be related to any server misconfiguration.

Any advice before updating on my production site would be gladly appreciated : )

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11 years 1 month ago - 11 years 1 month ago #115460 by Keith Dick
Replied by Keith Dick on topic Re: K2 ver 2.6.7 - 500 error
I also have the same error on a Joomla 2.5.11 site. A Joomla 3.1.5 site following the K2 upgrade worked fine.
On the 2.5.11 site I re-installed K2 in the Extension Manager but still have the error.

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11 years 1 month ago #115461 by Robert Rosko
Replied by Robert Rosko on topic Re: K2 ver 2.6.7 - 500 error
Same error - new site running Joomla 2.5.14 just installed K2 2.6.7

Have researched many different possible solutions, none of them having any impact - The usergroup.xml file is already named correctly, so no need to change it.

Thought K2 might be a good solution for a project I'm working on, guess I found the answer I was looking for...

K2 Info -

Web Server Apache/2.2.16 (Unix) mod_ssl/2.2.16 OpenSSL/0.9.8e-fips-rhel5 DAV/2 mod_auth_passthrough/2.1 mod_bwlimited/1.4 FrontPage/5.0.2.2635
PHP version 5.3.17
MySQL version 5.0.96-community
GD image library bundled (2.0.34 compatible)
Multibyte string support Enabled
Upload limit 64M
Memory limit 64M
Open remote files (allow url fopen) Yes

media/k2 Writable
media/k2/attachments Writable
media/k2/categories Writable
media/k2/galleries Writable
media/k2/items Writable
media/k2/users Writable
media/k2/videos Writable
cache Writable

mod_k2_comments Installed
mod_k2_content Installed
mod_k2_tools Installed
mod_k2_user Installed
mod_k2_users Installed
mod_k2_quickicons (administrator) Installed
mod_k2_stats (administrator) Installed

Finder - K2 Installed - Enabled
Search - K2 Installed - Enabled
System - K2 Installed - Enabled
User - K2 Installed - Enabled

AllVideos (plugin) Installed
Simple Image Gallery Pro (plugin) Not Installed

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